tophatter contact

Describe what happened, which product & how you want it resolved. More detail means a faster and better outcome!

  • You will receive an email when your order ships, the tracking number will show in your order. You can visit Track Your Order page to track your order.


  • How long does it take to receive my order?
    It usually takes 10 to 20 business days.

    Do you ship Worldwide? 
    Yes! We ship worldwide and ensure we make every fashion lovers an enjoyable shopping experience with us.

    Why did I receive two separate tracking numbers?
    Because we ship from multiple locations, your order may arrive in multiple packages. Each package is assigned a different tracking number. 

    We believe in delivering excellent customer service and we are dedicated to satisfying our customers. If you have any questions, comments or suggestions, feel free to contact us! All emails will be answered within 1-3 business days .

    Your Questions Or Concerns Are Our Top Priority!

    To avoid waiting, please check out our FAQ section where you’ll find answers to the most commonly asked questions and quick step-by-step guide.

    Contact Email :

    You can also email us at :tophatter.shop@hotmail.com
    or Our WhatsApp: 008613923401722
    use the contact form below.We will get back to you within 1-3 business days
    Business Address:Hong Kong International Electronics Wholesale City 4th Floor

    Shipping Address :4th floor, Building 4, 2070, Shennan Middle Road, Fuqiang North Street, Futian District, Shenzhen

     

     Describe what happened, which product & how you want it resolved. More detail means a faster and better outcome!

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